GENERAL TERMS AND CONDITIONS OF INSPECTION SERVICES

1. DEFINITIONS AND CONTRACTING PARTIES

These terms and conditions apply to building inspection and related services booked through the Red LBP network.

Unless expressly stated otherwise at the time of booking, all inspection, reporting and related professional services are supplied by the independently owned and operated Red LBP franchisee identified in the booking confirmation, invoice and/or inspection report (“Service Provider”).

Red LBP Limited (“Red LBP” or “Franchisor”) is the franchisor of the Red LBP network. Red LBP provides the brand, systems, booking infrastructure, reporting technology, administration, training, quality assurance and other support services used by its independently owned and operated franchisees.

Red LBP does not itself carry out inspections performed by its franchisees and is not the supplier of those professional inspection services.

For the purpose of these terms:

• “Service Provider” means the independent Red LBP franchisee identified as providing the inspection, report or other professional service.
• “Client” or “you” means the person or entity who books, purchases or otherwise engages the Service Provider to provide the Services.
• “Services” means the inspection, report and any associated professional services supplied to the Client by the Service Provider.
• “Inspector” means the person carrying out the inspection on behalf of the Service Provider.

By booking an inspection or accepting the Services, the Client acknowledges that the contract for the provision of the Services is with the Service Provider.

2. INDEPENDENT FRANCHISEES

Each Red LBP franchisee is an independently owned and operated business.

Nothing in these terms creates an employment, partnership, joint venture or agency relationship between Red LBP Limited and the Service Provider.

Except where expressly authorised by Red LBP Limited in writing, a franchisee has no authority to enter into any agreement, make any representation, accept liability or incur any obligation on behalf of Red LBP Limited.

The Service Provider is responsible for the performance of the inspection, preparation of the report and any professional advice or representations provided by it in connection with the Services.

The use by a Service Provider of Red LBP’s brand, website, booking platform, payment facilities, reporting systems, telephone services, administration, training or quality assurance processes does not alter the independent status of the Service Provider or make Red LBP Limited the supplier of the inspection Services.

3. ACCEPTANCE OF THESE TERMS

Any instruction received for the supply of Services, and/or acceptance of Services by the Client, constitutes acceptance of these terms.

This includes bookings made:

• online through the Red LBP website or booking system;
• directly with a Red LBP franchisee;
• by email;
• through a Red LBP team member; or
• through the Red LBP 0800 number.

These terms are accepted upon confirmation of booking.

No employee, franchisee, contractor, agent or representative may vary these terms or make representations inconsistent with them on behalf of Red LBP Limited unless expressly authorised by a director of Red LBP Limited in writing.

4. PRICE AND PAYMENT

The price for the Services shall be the applicable price advised at the time of engagement.

Payment is due prior to the inspection being undertaken and the report being released, unless alternative payment terms have been agreed.

Payment may be made electronically through the booking system or payment provider, or by direct credit using the details provided on the invoice.

Credit card details provided by telephone may be entered directly into the payment system and will not be written down by a representative of Red LBP or the Service Provider.

Goods and Services Tax and any other applicable taxes or duties will be charged at the rates prescribed by law unless otherwise specified.

The Client is not entitled to withhold payment or make any set-off or deduction without prior written agreement.

If a Client defaults in payment, the Service Provider may take reasonable steps to recover the outstanding amount together with reasonable debt recovery costs, including legal costs where recoverable.

The existence of a complaint or dispute does not, subject to any rights the Client may have under applicable law, relieve the Client of an obligation to pay an amount properly due.

Travel Surcharges

A travel surcharge may apply where an inspection is outside standard service areas or additional travel time or costs are incurred.

Any applicable travel surcharge will be discussed with and agreed by the Client before the inspection is carried out and will be itemised on the invoice.

By instructing the Service Provider to proceed following that discussion, the Client accepts the surcharge.

5. CANCELLATION AND ACCESS

The Client may cancel an inspection by providing notice.

Where an inspection is cancelled:

• more than 24 hours but less than 72 hours before the scheduled inspection, a reasonable cancellation fee of up to 25% of the inspection fee may apply;
• within 24 hours of the scheduled inspection, a reasonable cancellation fee of up to 50% may apply; and
• on the day of the scheduled inspection, a reasonable cancellation fee of up to 100% may apply.

Any cancellation fee will take into account the administration, scheduling, costs incurred and the Service Provider’s reasonable ability to reallocate the Inspector’s reserved time.

If an appointment cannot proceed because reasonable access to the property has not been provided despite prior arrangements, the inspection may need to be rescheduled. Reasonable additional costs associated with rescheduling may be charged.

Any entitlement to a refund is subject to the Client’s rights under New Zealand law.

6. GENERAL NATURE OF THE INSPECTION

Unless a different scope is expressly agreed in writing, the inspection is a visual, non-invasive inspection of those areas of the property that are readily visible and reasonably accessible at the time of inspection.

Reports are prepared in good faith based on the Inspector’s trade experience, observations and professional opinion at the time of inspection.

The inspection and report do not replace specialist advice or inspection by an engineer, weathertightness specialist, building surveyor, quantity surveyor, asbestos specialist, registered valuer, electrician, plumber, gas fitter or other appropriately qualified professional.

Recommendations and observations are based upon the visual inspection undertaken and should not be considered definitive specialist findings.

Where further investigation or specialist advice is recommended, it is the Client’s responsibility to obtain that advice where appropriate before relying upon the relevant aspect of the property.

7. NZS 4306:2005 PRE-PURCHASE INSPECTIONS

Where the Service is a pre-purchase property inspection to which NZS 4306:2005 applies, the inspection will be carried out in accordance with the applicable requirements of that Standard.

The Client agrees that the scope and limitations of the inspection are governed by these terms together with the applicable provisions of NZS 4306:2005.

A copy of the Standard may be viewed at Red LBP’s head office or obtained from Standards New Zealand.

The inspection will be undertaken by an Inspector who meets the competency requirements established by the Service Provider and Red LBP for the relevant Service.

For weathertightness matters, general observations may be made where relevant; however, unless a specific specialist weathertightness service has been commissioned, the inspection is not an assessment against Appendix A of NZS 4306:2005 or E2/AS1 of the Building Code.

8. SCOPE OF INSPECTION – VISUAL AND NON-INVASIVE

The inspection is limited to a visual inspection of those parts of the building to which the Inspector has reasonable access and which are within the Inspector’s clear line of sight.

The Inspector will not undertake destructive or invasive testing unless specifically agreed as part of a separate Service.

The Inspector will not:

• remove wall, ceiling or floor linings;
• dismantle building components or equipment;
• move furniture, appliances, floor coverings, stored goods or personal possessions;
• excavate soil;
• open areas that are secured or blocked;
• damage the property to obtain access; or
• interfere with vendor, tenant or occupant possessions.

Areas or components concealed behind finished surfaces or otherwise inaccessible are excluded from the scope of inspection.

This includes, without limitation, concealed plumbing, drainage, heating, framing, ventilation, insulation, wiring and structural components.

9. REASONABLE ACCESS

The Client agrees to take reasonable steps to ensure access can be obtained to the property, including roof cavities and foundation or subfloor spaces where those areas exist.

The Inspector is not required to enter an area where access is obstructed or where a safe inspection cannot reasonably be undertaken.

Where the Inspector considers that an area cannot reasonably be accessed safely, having regard to the conditions present and applicable health and safety guidance, the Inspector may restrict the inspection to available safe vantage points.

Any limitations on access relevant to the findings of the inspection will be identified in the report where appropriate.

10. MOISTURE TESTING

Where appropriate, a non-invasive moisture meter may be used in areas identified as being at risk and around accessible exterior joinery.

Moisture readings are indicative only and assist the Inspector in forming an opinion. They do not conclusively establish the presence or absence of moisture ingress, leaks, decay or weathertightness failure.

Where readings or observations indicate that further investigation may be appropriate, specialist invasive testing or other investigation may be recommended.

11. REPORT SCOPE AND LIMITATIONS

The report is a reasonable attempt to identify visible Significant Faults or Defects existing at the time of inspection. It is not an all-encompassing report on every aspect of the property and is not intended to constitute a complete defects list.

For inspections undertaken under NZS 4306:2005, Significant Faults or Defects are identified and reported having regard to the terminology and applicable requirements of the Standard.

Significant faults or defects identified by the Inspector will ordinarily be addressed in the Executive Summary or other relevant summary section as requiring maintenance, remedial work or further investigation.

The inspection and report:

• provide a general guide to assist the Client in evaluating the condition of the property;
• do not determine the value of the property;
• do not constitute advice as to whether the Client should purchase the property;
• reflect conditions visible at the time of inspection only;
• are not technically exhaustive;
• do not imply that every building component was inspected;
• do not imply that every possible defect has been discovered;
• do not constitute a Building Code or regulatory compliance inspection; and
• are not a warranty or guarantee of the present or future condition, adequacy, performance or weathertightness of the property or its components.

Descriptions of systems or appliances relate to their existence and visible condition only and do not constitute an assessment of adequacy, compliance or remaining life expectancy unless expressly stated otherwise.

12. MATTERS OUTSIDE THE SCOPE OF INSPECTION

Unless expressly included within the scope of a separately commissioned Service, the inspection does not include assessment of:

• formaldehyde;
• lead paint;
• asbestos;
• toxic or flammable materials;
• pest infestation;
• environmental or health hazards;
• playground equipment;
• efficiency of insulation;
• heating or cooling equipment;
• internal or underground drainage or plumbing;
• systems that are shut down or secured;
• water wells, including water quality or quantity;
• zoning or planning matters;
• legal title;
• resource or building consent compliance;
• Building Code compliance;
• building warrant of fitness matters;
• heritage obligations;
• body corporate rules;
• cross lease or company title requirements;
• security or intercom systems;
• fire detection or heat sensor systems;
• swimming pools or spas; or
• any other specialist matter outside the agreed scope.

Plumbing and electrical components may be visually observed where accessible, but the Inspector is not acting as a registered plumber, electrician or gas fitter.

Any comments concerning matters outside the agreed scope are informational only and do not constitute a specialist inspection.

13. LIMITATIONS ON DETECTION

The Client acknowledges that some defects may not be capable of identification during a visual inspection.

This may occur where:

• a defect occurs intermittently;
• an area or system has not recently been used;
• weather conditions that would reveal the defect are not present at or around the time of inspection;
• a defect has been deliberately concealed;
• furniture, floor coverings, possessions, vegetation or other objects obscure the defect;
• access is restricted or cannot reasonably be undertaken safely;
• incorrect or incomplete information has been provided by the Client, vendor, real estate agent or another person;
• the relevant area or component is concealed; or
• the defect is not apparent during a visual, non-invasive inspection.

14. RECOMMENDATIONS AND FURTHER INVESTIGATION

Any recommendation or suggested remedy contained in a report represents the Inspector’s opinion based on information available at the time.

The person carrying out any subsequent work is responsible for determining the appropriate repair or remediation method, taking into account any further discoveries, manufacturers’ requirements, warranties, Building Code requirements and necessary consents.

Where specialist investigation is recommended, the Client should obtain advice from an appropriately qualified professional before making decisions in reliance upon the relevant matter.

15. REPORT VALIDITY, OWNERSHIP AND THIRD-PARTY RELIANCE

The report reflects the condition of the property at the date and time of inspection. Conditions may change following the inspection due to use, weather, deterioration, alterations or other circumstances.

The report is prepared solely for the named Client for the purpose for which it was commissioned.

Only the named Client may rely upon the report.

The report must be read in its entirety and must not be reproduced in part, altered or presented out of context.

No third party may rely upon the report without express written agreement.

Neither the Service Provider nor Red LBP Limited accepts responsibility for anything done or not done by a third party in reliance, whether wholly or partly, upon the report.

All intellectual property rights in Red LBP report formats, systems, documentation, designs and other proprietary materials remain the property of Red LBP Limited and/or its licensors.

Payment for a report grants the Client a non-exclusive right to use that report for the purpose for which it was commissioned. It does not transfer ownership of Red LBP’s underlying intellectual property.

16. INFORMATION PROVIDED BY OTHERS

In preparing a report, the Inspector and Service Provider may rely upon information supplied by the Client, vendor, real estate agent or another third party.

Unless expressly stated otherwise, the accuracy, completeness and currency of information provided by others is not independently verified.

The Service Provider is not responsible for errors or omissions arising from inaccurate, incomplete or misleading information supplied by another person, to the extent permitted by law.

17. INSPECTOR INDEPENDENCE

Inspectors must have no undisclosed financial interest in the property or its improvement and must not derive an undisclosed benefit from recommending particular tradespeople, sales or improvements.

To the best of the Inspector’s knowledge and belief, statements and information contained within the report will reflect the Inspector’s observations and professional opinion at the time of inspection.

18. COMPLAINTS, DISPUTES AND CLAIMS

Any complaint, dispute or claim arising from or relating to an inspection, report, advice or other professional Service supplied by a Service Provider should, in the first instance, be raised with the Service Provider responsible for supplying those Services.

The Client should notify the Service Provider in writing as soon as reasonably practicable after becoming aware of the matter giving rise to the complaint, dispute or claim.

Opportunity to Investigate

Where a dispute concerns an alleged defect, missed defect, damage or other physical condition of the property, the Client must provide the Service Provider with a reasonable opportunity to inspect and investigate the matter before repairs, alterations or remedial works are undertaken.

The Client must not unnecessarily disturb, remove, repair or alter anything that may constitute evidence relating to the dispute before the Service Provider has had a reasonable opportunity to investigate.

This does not prevent urgent work reasonably required to protect the health or safety of any person, protect the property or prevent further damage.

The Client should take reasonable steps to preserve evidence, including photographs and relevant documentation, before urgent work is undertaken.

Use of Report Following a Dispute

Where a dispute is raised before the Client has entered into or confirmed an unconditional property transaction, the Client should not rely upon the disputed aspect of the report until the matter has been investigated and clarified.

Nothing in this clause limits any statutory rights or remedies that cannot lawfully be excluded.

Red LBP Limited’s Involvement

Red LBP Limited may assist with, oversee or facilitate the management of a complaint, dispute or insurance matter as part of its franchise network quality assurance and complaints processes.

Any involvement by Red LBP Limited in receiving correspondence, investigating a complaint, arranging peer review, liaising with an insurer or assisting the Service Provider and Client to resolve a dispute does not, of itself, make Red LBP Limited the provider of the Services or constitute an admission or assumption of liability by Red LBP Limited.

The professional responsibility for Services supplied by an independent franchisee remains with the relevant Service Provider, subject to applicable New Zealand law.

19. LIABILITY

The Service Provider is responsible for the inspection, report and professional Services supplied to the Client.

To the maximum extent permitted by law, Red LBP Limited is not liable for any act, omission, error, professional opinion, inspection, report, representation or advice of an independently owned and operated Red LBP franchisee.

The Client acknowledges that Red LBP Limited’s provision of the Red LBP brand, website, booking platform, payment facilities, reporting systems, training, quality assurance, administration or complaints processes does not, of itself, make Red LBP Limited the supplier of an inspection performed by an independent franchisee.

To the extent permitted by law, where the Service Provider is liable to the Client for loss arising directly from the Services, any contractual limitation of liability applicable to that Service will apply.

Nothing in these terms excludes, restricts or modifies any guarantee, right, remedy or liability which cannot lawfully be excluded, restricted or modified.

20. CONSEQUENTIAL LOSS

To the maximum extent permitted by law, neither the Service Provider nor Red LBP Limited will be liable for indirect or consequential loss arising from the use of the report or Services.

This provision does not exclude or restrict any liability which cannot lawfully be excluded or restricted.

21. CONSUMER GUARANTEES ACT 1993

Nothing in these terms is intended to exclude, restrict or modify the rights of a consumer under the Consumer Guarantees Act 1993 where those rights apply and cannot lawfully be excluded.

Where Services are supplied and acquired in trade for business purposes, the parties agree that the Consumer Guarantees Act 1993 will not apply to the extent that contracting out is permitted by law and it is fair and reasonable for the parties to be bound by that provision.

22. CONFIDENTIALITY

Commercially sensitive information obtained by either party in connection with the preparation of a report must be treated as confidential, except where disclosure is reasonably required for the provision of the Services, management of a complaint or insurance matter, or is required by law.

The report is prepared for the named Client and may not be relied upon by third parties except where expressly agreed in writing.

23. DELIVERY

Electronic delivery of the completed report to the email address or electronic account nominated by the Client constitutes delivery.

Neither the Service Provider nor Red LBP Limited is responsible for delays caused by circumstances outside their reasonable control.

24. SUBCONTRACTING

Where reasonably required for the provision of the Services, the Service Provider may engage appropriately qualified employees, contractors or specialists.

Any such arrangement does not alter the identity of the Service Provider with whom the Client has contracted unless expressly agreed otherwise.

25. CHANGES TO CLIENT DETAILS

The Client must provide accurate contact and booking information and advise of any material change to that information relevant to the Services.

26. SEVERABILITY

If any provision of these terms is held to be invalid, illegal or unenforceable, that provision will be treated as modified or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions.

27. NEW ZEALAND LAW

These terms and the Services are governed by New Zealand law.

Any dispute or proceeding will be subject to the jurisdiction of the New Zealand courts, subject to any statutory right the Client may have to bring proceedings in another forum or jurisdiction.

28. IDENTIFICATION OF SERVICE PROVIDER

For every inspection undertaken by an independent Red LBP franchisee, the relevant Service Provider will be identified in the Client’s booking confirmation, invoice and/or report.

The Service Provider is the party contracted by the Client to provide the inspection, report and associated professional Services. Any Inspector identified in those documents carries out the inspection on behalf of the Service Provider.

Red LBP Limited acts as franchisor and provides the franchise system, brand, technology, training, quality assurance and administrative support to the Red LBP franchise network.

Where the Services are supplied by an independent franchisee, Red LBP Limited is not the supplier of those professional Services and does not assume responsibility for the professional acts or omissions of that Service Provider, except to the extent that liability cannot lawfully be excluded.

Red LBP Building Condition Report

Terms and Conditions

WHAT’S INCLUDED

RedLBP building condition reports provide far more than a basic visual check. Each inspection is carried out by a Licensed Building Practitioner (LBP) with practical, real-world construction experience. Our inspectors know where to look and how to identify issues that may not be obvious.

Subject to the specific inspection scope requested by the client, the following areas may be assessed:

• Roof, cladding, and exterior condition
• Subfloor, foundations, and floor levels (spot-checked where accessible)
• Interior surfaces - walls, ceilings, floors, and joinery
• Roof cavity or attic space (where accessible)
• Plumbing and electrical systems (visual only)
• Presence of insulation (where visible)
• Non-invasive moisture testing
• Signs of movement, damage, or structural concerns

A written report is provided, including photographs, a summary of key findings.

INSPECTION, REPORT SCOPE & LIMITATIONS

Scope of Report

This report is limited to the specific aspects of the property requested by the client and constitutes a visual-only condition report. It is a snapshot of the property’s condition at the time of inspection, conducted by a trade professional. It is not a complete building survey or a comprehensive defect list.

The purpose of the report is to identify visible significant faults or defects present at the time of inspection. These will be detailed in the Summary section as requiring maintenance or remedial works. Items deemed in acceptable condition for their age and type may not be individually reported on.

This report is not intended to replace assessments carried out by other specialists such as structural engineers, electricians, or weathertightness experts. If conditions warrant further evaluation, the report may recommend specialist input.

Inspection Limitations

• The inspection is visual and non-invasive. No destructive testing, dismantling of building components, or movement of personal items or furnishings will be performed.
• The inspector will not disturb vendor, tenant, or occupant possessions, and is not responsible for inaccessible or obscured areas (e.g. flooring hidden by rugs, subfloor blocked by stored items, etc.).
• Linings, insulation, and structural elements concealed within walls or sealed spaces are excluded unless specifically agreed otherwise.
• Moisture readings, where taken, are non-invasive and indicative only. Elevated readings do not confirm active leaks or decay. Further investigation by a specialist may be recommended.
• Plumbing and electrical systems are inspected visually only; no testing of services is performed.

REPORT VALIDITY AND USE

• This report reflects the condition of the property only at the date and time of inspection. The condition of the premises may change thereafter due to use, weather, or other factors.
• The report is intended solely for the named client and must not be relied upon by any third party.
• The content is based on the inspector’s trade experience and professional opinion at the time of the inspection.
• This report must be read in its entirety. It may not be reproduced or distributed in part, nor altered or interpreted out of context.
• The client is encouraged to contact the inspector with any questions or for clarification of report content.

OWNERSHIP, COPYRIGHT & DISPUTES

• The report and its contents remain the intellectual property of Red LBP Ltd. The purchaser is granted a license to view and use the report for personal decision-making only.
• Any disputes regarding the report must be addressed in accordance with the terms and conditions accepted at the time of booking.
• Red LBP Ltd acts as franchisor only. All inspections are carried out by independent franchisees, who are solely responsible for their own work and reporting.

DISCLAIMER

This report is general in nature and is not intended as a compliance check for regulatory purposes or a guarantee of future building performance. It does not constitute a land or property survey. If additional detail or specialist input is required, the client should seek advice from relevant qualified professionals.

NON-INTRUSIVE WEATHERTIGHT REPORT

The report should be seen as a reasonable attempt to identify any Significant Fault or Defect visible at the time of the visual Inspection rather than an all-encompassing report dealing with the home from every aspect. The reporting of any Significant Fault or Defect is on an exceptional basis, rather than reporting on items, which are in acceptable condition for their age.

“Significant Fault or Defect” is defined in the Standards as – “A matter which requires substantial repairs or urgent attention and rectification.”

A Significant Fault or Defect will be addressed in the Executive & Weathertight Summaries of the report as maintenance or remedial work.

This report type is to identify the structural aspects of the dwelling, and report on the type, location, and defects/damages of each aspect. It is not designed to replace the input from an engineer, however, will highlight any items that require further investigation from other professionals.

This report is designed to satisfy the requirements of lenders and homeowners that the property will fulfil the requirements of the Standards.

This report is not a defects list and should not be construed as such. The property report does not contain any assessment in relation to any item which is subject to a special purpose report (items will be mentioned as they are part of the property).

1) The scope of the report will be limited to:

• 1. Significant defects
• 1. Particular attributes
• 1. Gradual deterioration; and
• 1. Significant maintenance required

2) It will exclude:

• 1. Legal title
• 1. Building warrant of fitness and services prescribed on a compliance schedule
• 1. Planning, resource consent issues
• 1. Building consent issues
• 1. Long term maintenance planning
• 1. Rental property tenancy inspections
• 1. Heritage obligations
• 1. Compliance the Body Corporate rules, the terms of memorandum of cross lease or a company title occupation agreement.
• 1. LIM – Land Information Memorandum

GENERAL

The Report is to be used by the Client only as guidance for evaluation of the condition of the premises and is not intended as an all-encompassing Report dealing with the Premises from every aspect. This report should be seen as a general guide from a trade professional providing a snapshot of the property and its elements.

It is not designed to advise a potential buyer on the advisability of purchase, rather to provide enough information to satisfy the client and the lender on the elements of the property from a general perspective.

The inspection should not be misused as a form of compliance inspection as per the local authorities, nor should it be used as any guarantee or warranty of the present or future adequacy or integrity of any of the systems reported on in the property.

Please note that although moisture readings will be taken and will be reported on if they are deemed to be outside of a general tolerance, this does not replace the recommendations of a trade qualified weathertightness expert, and any readings taken are of a non-invasive type only. Any descriptions presented within this report, are based on trade knowledge and experience.

These should be taken as general estimates only, based on the opinion of the (LBP) Licensed Building Practitioner completing the report and there may be cause for variation.

Should any disputes arise due to the content of this report, this will be actioned as per the terms and conditions accepted at the time of booking the inspection.

In all inspections, the inspector will not touch or move vendor’s, tenant’s or occupant’s possessions or other items within the house and Red LBP inspectors will not be responsible for linings, flooring and other areas not able to be seen because of such possessions or items obscuring line of sight observations. This applies equally where carpeting, mats and so on might be obscuring/covering a view of any issues or defect in concrete or wooden flooring.

The Inspector shall not disassemble equipment, or undertake any intrusive or destructive inspection, moving of furniture, appliances or stored items, or excavation.

The report is valid only for the day of the inspection, after which time the premises will require re-inspection to determine the currency of the report together with any changed circumstances which may affect the premises.

This report contains information obtained by inspection, sampling, testing or other means of investigation. Unless specifically stated otherwise in this report, Red LBP has relied on the accuracy, completeness, currency, and sufficiency of all information provided to it by, or on behalf of, the Client or any third party, and has not independently verified the information provided. Red LBP accepts no responsibility for errors or omissions in, or in the currency or sufficiency of, the information provided.

This report must be read in its entirety, it may not be reproduced in part by any individual.

Only the named owner of the report may use the information contained within the report.

The purchaser of this report has purchased the right to review the information contained within the report. All information remains the sole property of Red LBP Ltd.

This report has been produced as a result of a visual-only inspection of what was seen at the time and day of the inspection. The report is general in nature and is not intended as a substitute for professional advice. Nor does it purport to a survey plan of the site of the building. If further clarification is needed on any comments or any explanation at all, is required on any part of the report or photos then please contact the writer as soon as possible.

All reports are prepared and completed by an independent franchisee of Red LBP Limited. Red LBP Limited operates solely as the franchisor and is not responsible for the actions or outputs of its franchisees.

Healthy homes standards

The healthy homes standards aim to make a significant change to the quality of New Zealand rental homes. The standards cover improvements to heating, insulation, and ventilation, and addressing issues with moisture ingress and drainage and draught stopping.

In December 2017, the Government passed the Healthy Homes Guarantee Act 2017. This Act amends the Residential Tenancies Act 1986 and enables standards to be made to make rental homes warmer and drier. The standards have now been finalised and drafted in the Residential Tenancies (Healthy Homes Standards) Regulations 2019.

For more information, refer to the Ministry of Housing and Urban Development Healthy Homes Standards information.

Toxicology Testing Scope

Red LBP’s toxicology service is a screening inspection designed to identify whether methamphetamine residue is present within the sampled areas of the property.

Sampling is undertaken by trained inspectors using industry-recognised procedures. Five representative surface swabs are collected from predetermined locations and combined into a single field composite sample for laboratory analysis by an independent accredited laboratory.

The purpose of this service is to assist purchasers and property owners by providing an indication of whether methamphetamine residue has been detected and whether further investigation may be warranted.

Toxicology Testing Limitations

This inspection is a screening assessment only.

The standard Red LBP toxicology inspection uses field composite sampling, where multiple surface swabs are combined and analysed as a single laboratory sample.

As the individual swabs are not analysed separately, the laboratory result represents the total methamphetamine residue recovered from the combined sample only. The testing cannot determine the amount of residue present at any individual sampling location.

Accordingly, the results:

• do not represent contamination levels at any individual sampled location;
• cannot identify which sampled area contributed to the laboratory result;
• should not be interpreted as demonstrating compliance or non-compliance with regulatory, tenancy or insurance contamination thresholds based on individually analysed samples.

Where testing is required for tenancy compliance, insurance purposes, legal proceedings, or contamination clearance, Red LBP recommends obtaining advice from an appropriately qualified specialist who undertakes testing suitable for those purposes.

Interpretation of Results

Results are reported exactly as provided by the laboratory and must be interpreted in conjunction with the sampling methodology.

Where methamphetamine residue is detected, the result confirms that residue was identified within the combined sampled areas. It does not establish the contamination level at any individual sampling location.

Where elevated residue is detected, further investigation by an appropriately qualified specialist may be recommended to determine the extent and distribution of contamination.